Please feel free to contact us with any questions or concerns. Have a disability? We’d love for your feedback regarding the accessibility level of the site! To do so, fill out the contact us form.

<- Back to Shop

ECKO UNLTD

<p>No, free gifts, samples, or promotional items with retail value cannot be returned, and no refunds will be issued for them under any circumstances.&#xA0;</p>

No, free gifts, samples, or promotional items with retail value cannot be returned, and no refunds will be issued for them under any circumstances.

Can I return free gifts, samples, or promotional items?

Returns & Refunds

Can I modify or cancel my order?

What should I do if my product arrives damaged?

Order Management

Where do you ship to?

What are the shipping options, costs, and restrictions on orders?

How long does shipping take for U.S and Canadian orders?

How can I track my order?

Shipping

Is there sales tax for orders?

Payment

How can I return a product purchased from ECKO.com?

How long do refunds take to process?

Can I return free gifts, samples, or promotional items?Updated a year ago